Shipping Area and Cost
We ship to addresses in the United States. Shipping is free for all orders, with no minimum purchase.
Order Processing and Delivery
Orders are generally processed within 1–3 business days. Our order cutoff is 2:00 PM Pacific Time; orders placed after the cutoff begin processing the next business day. Business days are Monday through Friday, excluding US public holidays. After dispatch, estimated transit is 3–5 business days. Delivery estimates are not guarantees and may vary with carrier delays or holidays.
Tracking Your Order
When your order ships, we will email a shipping confirmation and tracking information when available. Use the tracking number on the carrier’s website. If you have not received shipping information within 3 business days, contact us with your order number.
Order Cancellation
Contact us as soon as possible if you wish to cancel. If your order has not shipped, we will cancel it and issue a full refund without an additional handling fee. Once shipped, please follow our Refunds & Returns Policy.
Delivery Issues
Please check your delivery address at checkout. Contact us promptly if a package is delayed, missing, damaged, or delivered to the wrong address so we can help investigate.
Contact Us
Store Name: Highland T-Shirt Outlet
Address: 1120 E Highland Ave #1, San Bernardino, CA 92404
Phone: +1 909 881 6888
Email: info@highlandtshirtoutlet.com
Opening Hours:
Monday to Saturday: 10:00 AM–5:00 PM
Sunday: Closed
Pacific Time (San Bernardino local time; daylight saving time observed)
Response Time: We respond within 24 hours.